As a fleet manager, you can choose to include various types of cards in your mobility package. Your employee will then receive a fuel card, electric vehicle charge card, or a combination card. This is extremely convenient, as it allows them to pay for their fuel or charging sessions throughout the Netherlands.
If one of your employees has forgotten the PIN for their fuel card, they can request this through My ALD. You should always report theft or loss to ALD Automotive immediately. If you suspect that an unauthorised person has gained access to your fuel card and the PIN, please call our emergency number: +31 (0)20 658 30 00, and report it to the police.
If you were unable to fill up using the fuel card, you can easily claim the fuel expenses you incurred online through the MultiTankcard (Mijn MTc) website. You can log in using the details printed on the fuel card and by entering your PIN. Make sure to keep the original invoice.
Please feel free to contact our lease consultants at +31 (0)20 658 70 00. Alternatively, you can also send an email to firstname.lastname@example.org. We’ll contact you as soon as possible.