Damage and repair

It’s never fun when your lease vehicle gets damaged. That’s why we want to repair the damage for you as quickly as possible.

Report the damage first

If your car is damaged, it is vital that you report the damage to us as quickly as possible, or at least within 48 hours. See the situations below to find out which one applies to you, and report the damage to us via My ALD. Are you stuck? Please feel free to contact Driver Care. We look forward to assisting you! 



WhatsApp_410x410_hash644af3+31 (0)20 658 30 80

e-mail_410x410_hash050b7f Driver Care

My ALD app

Arrange your lease issues yourself with My ALD. Read more.